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Barebones Survival
Terms and Conditions
Last Updated: 05 January 2024
Welcome to Barebones Survival! Please carefully read the following terms and conditions before using our website. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
1. **Acceptance of Terms:**
By using Barebones Survival Online Store, you agree to comply with and be bound by these terms and conditions. If you disagree with any part of these terms, please refrain from using our website.
2. **Product Information:**
We make every effort to ensure that the product information, including images and descriptions, is accurate. However, we do not warrant the accuracy, completeness, or reliability of any product information on our website. Prices and availability are subject to change without notice.
3. **Ordering and Payment:**
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity. Payment must be received in full before orders are dispatched.
4. **Shipping and Delivery:**
Shipping costs and estimated delivery times are provided during the checkout process. Actual delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any customs duties or taxes incurred on international shipments. Including but not limited to: Goods seizures and inspections.
5. **Returns and Exchanges:**
Please refer to our [Return and Exchange Policy] below for detailed information on returns and exchanges.
6. **Intellectual Property:**
All content on this website, including text, graphics, logos, images, and software, is the property of Barebones Survival and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.
7. **Privacy Policy:**
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the terms of our Privacy Policy.
8. **Limitation of Liability:**
To the extent permitted by law, Barebones Survival shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.
9. **Governing Law:**
These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Australia.
10. **Changes to Terms and Conditions:**
We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for changes.
By using Barebones Survival Online Clothing Store, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at: customersupport@barebonessurvival.com.au.
Barebones Survival
Refund Policy
Last Updated: 05 January 2024
Thanks for choosing to shop at Barebones Survival. We strive to provide high-quality products and excellent customer service. However, we understand that there may be instances where you need to return a purchase. Please read our refund policy carefully before making a purchase.
**1. Eligibility for Refund:**
- To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as it was received by the purchaser
- Returns must be initiated within fourteen (14) days of the purchase date. Any returns initiated after this date will be handled on a case-by-case basis and are not guaranteed to be accepted.
**2. Non-Refundable Items:**
- Certain items are non-refundable, including but not limited to:
- Personalised or customised items
- Gift cards
- Mugs & Headwear
**3. How to Initiate a Refund:**
- To initiate a refund, please contact us at customersupport@barebonessurvival.com.au with your order number and the reason for the return.
- Our customer service team will provide you with instructions on how to return the item.
**4. Return Shipping:**
- Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product.
- We recommend using a trackable shipping service to ensure that your return is received.
**5. Inspection and Processing:**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within five (5) days, and a credit will be automatically applied to your original method of payment.
**6. Late or Missing Refunds:**
- If you haven't received your refund within the specified period, please check with your bank or credit card company.
- If the issue persists, please contact customersupport@barebonessurvival.com.au for further assistance.
**7. Exchanges:**
- If you wish to exchange an item, please contact customer support to discuss the available options.
**8. Contact Information:**
- For any questions or concerns regarding our refund policy, please contact customer support.
**9. Changes to the Refund Policy:**
- We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase at Barebones Survival, you agree to and accept the terms of our refund policy. If you have any questions or need assistance, please do not hesitate to contact us.
Thank you for shopping with us!
Copyright © 2024 Barebones Survival - All Rights Reserved.
ABN: 16620227335
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